View balance of account/how much I owe
I spoke to three people from Royal Mail on the phone to try & find out how much I have spent since I paid my bill 2 weeks ago. There isn't a place where I can see this figure anywhere & the staff on the phone were useless. It should be simple to view my balance at any point as one single figure rather than having bill shock at the end of each month when I suddenly get an invoice for £1500.
Completely agree. Some sort of invoicing report so you can see how much each item has cost and what the total is for each day, week, parcel type etc.
I asked much the same question and eventually someone said I could logon to my OBA (online business account) something I had previously been told to steer clear of and only use to order stationery as Click and Drop was the all new singing and dancing replacement! But there is a very clunky and complex set of drop downs and weird tools that do tell you what each bag is being billed, how many items you have posted etc. Not sure if this is helpful or available for eBay or personal customers but as a new business trying to get to grips with this it was very helpful for me. I just wish there was a simple "report" on Click and Drop!