Add automation. Our warehouse operators need to scan an item and have the docs come out the printer. Not go through a pedestrian ssytem of u
Our warehouse operators need to be able to scan in an item/order code and have a ticket come out. We have a system to do this with UPS, with Laposte, with Direct Link and pretty much any other courier.
Click and drop is so horribly pedestrian its going to be a nightmare to work with. We're not allowed to have DMO (a seemingly more robust professional system from what i've seen) and are now stuck with this system.
We cant even search (by default) on our own order reference - and the fact that we have to import our orders into the system in advance ( imagine the horror of having warehouse staff having to manually upload order files). Please RM, consider larger customers who actually want to ship volume. Its almost like you dont want our business.
we’re sorry you believe this capability is not possible and have not been given the accurate advice in relation to Click & Drop’s functionality.
Within Click & Drop you have a number ways of getting orders into the application, this can be direct integration into a number of marketplaces and using the marketplace assigned order number, or manually or automatically importing a file with a number of fields you can map including your own order number which then is assigned to the order and is searchable or you can use the scan and print capability in Click & Drop to scan the order reference and print the order. The automated import of files is used by using the Dropbox integration and works faster and in a more secure way than that of DMO, for example a file can be auto imported in 2 seconds from being placed in a drop box folder.
As Click & Drop learns what you are sending, if you include the product details you have the option to use the picking notes but as you build up your history Click & Drop remembers the weight and format so you don’t have to keep entering this in your files.
We have automated printing available using Print Assist, so if you are using Dropbox to give Click & Drop all that is needed to generate a label you can set Click & Drop up so that the file loads in, you have the option to include postage service, format and weight or not or products, it has the option for shipping rules based on weight, format or value to apply the postage product and the label can either automatically print or you can use the scan and print option depending on how you produce your picking lists.
The functionalities we have described above are available today and over the coming months Click & Drop will continue to evolve whereas DMO will have no further future investment. If you would like more details on these capabilities, please either look at the online help content, call us on 0845 266 1004 or drop an email into firstname.lastname@example.org and we can assist in any specific questions you may have.
Click & Drop Support