Make this work as it should. NAME
Some customers simply use one name. Why are orders not being imported?
Trouble with this User Voice system is that it is very difficult to easily find the same complaint. I have so far found this same problem reported four times and I haven't got the time to read through all the pages in the import orders list.
I hope Royal Mail are correlating all the same suggestions together and adding them up to get a total high enough to consider doing something about it.
Dan Austin commented
I currently trick C&D by attaching "FAO: " to the start of the name line if it gets arsey. I have to do this as we dispatch to businesses, not always individuals. So I have a 1 word company name that C&D won't accept. However, it does accept "FAO: <Company>"