I would like to see the cost of the postage before I commit to apply postage
We have no idea how much the parcel will cost. I would like an alert for each postal amount before I commit to applying the post especially for international mail
Neil Hudson commented
I totally agree. Just booked in a special pre-9.00am delivery. After entering the weight & choosing the special delivery option, at the bottom of the page were additional options for the recipient such as a text for them or email - are these for free ? No idea because you only find out at the end when you get the manifest & then it's too late - you're already committed & bound to the price given ! This is just so basic & yes it was shown earlier on the previous OBA. The pricing should be shown when entering in the weights. Wake up & do something about this RM !!
The prices are displayed in OBA system, so no reason at all why it can't be on click and drop. In fact, I would be surprised if not showing prices is even legal.
Can you imagine another supplier where you spend £80K a year, not showing their prices.
Still nothing on this. I know batch orders get discounts, but at least show the base price.
At worst all it can do is show you the most you'll pay. Surely better than blindly buying.
Interesting the comment about not going ahead for technical reasons.
They can show the postage price elsewhere on RM websites.
Surely it's just a series of pre-defined values?
If it's this size, this weight it costs £x using Service X
This is still on the request but doesn't get anywhere they DON'T WANT TO DO IT!!
It can be done .. people would be happy with an indication on pre discount prices thats one excuse they give...
It would help users reduce their postage costs, as you can easily select the wrong service, only one click can cost you £20 extra...
Then you use the premium telephone contact to get it changed or refunded that takes time ...alot of time.
When this system is supposed to save time and money....
Excuses they use... cant be done.....
But there are postage rate searches... and xl spreadsheets etc... so the info is there
dosent show discounted postage rates, I don't have huge amounts of discount as I don't have huge amount of post, but the mistakes cost me alot in time or money
Indeed the cost should be displayed beforehand. I am rather annoyed that despite shipping hundreds of parcels/month through C&D (business account), some of the prices through C&D remain more expensive than when buying through the RM website as a consumer.
The idea of having a business account with you is to save money, due to the volume of orders we put through your system - not to pay more!
Had a conversation with support this week and was told they could not offer this facility due to technical reasons....well if that's true some other questions need to be asked..
I had exactly the same problem with the Fedex platform for years and that was a nightmare because if you missed the delivery address was in the Isle of Wight, the price went from £5 to £18 which you only found out on the monthly bill...
Chris D commented
Show the price of shipments in click and drop.
When I make a shipment I should be able to see the cost of each service. I should also be able to click on a shipment in my overview and see how much that order costs.
eBay seller commented
click and drop phone support said this feature would NEVER be added to click and drop. for those saying to log into another account and process a dummy order just to get a price? Hmmm sure OK that's makes perfect sense.
Use OBA instead to login gives you what you want, then process in C&D, simple.
customised individual item postage cost on manifest separate page
Agree, lease show pre discounted price
Andrew / Luke (Just Wizarding) commented
Also would like this!
Please show prices in the listing not just on end manifest when applying postage -so an informed decision can be made on which service to use.
I understand that the cost of batch discounts can only be calculated after a bath has been manifested but to see the BASIC PRE-DISCOUNT COST of a service is a no-brainer.
Instead, I have to load up a web page and scroll through god knows how many pages, click a button which then downloads an XL spread sheet, which in turn warns me that 'macros are enabled' I think click a button a pop up appears asking me what I want to do at which point I give up.
How is that in anyway helpful or user friendly?
Ryan B commented
Come on this issue has been ongoing for a long time.
This is the highest voted idea on the platform.
It needs to be added in so everyone can see what they are buying.
Please this needs to be added urgently now !
Just signed up to click and drop and want to see product options and pricing before I ship but this functionality doesn't appear to be available. Or its really bad UX and its hidden somewhere!
Agreed, in my previous OBA system, you could check how much you were paying before committing to it. It would be very useful to know the cost ahead of time, especially where we need to recharge a customer for bulky orders.
Absolutely agree. I need to know the cost before I buy. I see this has been posted as a request since April. Is there any point in offering feedback to PO?
B. Berry commented
I would like to see this function automated after I enter weight and parcel size but before I click generate postage.
Dom H commented
Make it so!
If you can do it in OBA once weight and service are entered I don't see why it can't be done here. We need it at point of selection, not buried in manifests.