Integrate Royal Mail and Parcel Force
Having spoken with Parcel Force, it is my understanding there is a level of integration between Royal Mail and Parcel Force. Royal Mail, as I understand it, typically deals with parcels 2kg and under. Whereas Parcel Force will handle Royal Mail traffic for parcels over 2kg.
I do see, Royal Mail will handle packages for UK up to 5kgs where as any international, including EU, the limit is 2Kg.
This creates a lot of issues for me, since it means I have to split my shipping.
I would like to see Royal Mail offer a one-stop service whereby I can ship larger parcels internationally and to see Royal Mail offer shipping up to 20kgs without having to go to Parcel Force. Alternatively, I would like to see for parcels that Royal Mail will not ship the ability to ship via Parcel Force without having a separate account with Parcel Force.
Parcel Force is a separate business operation to RoyalMail postage. It doesn't use the RoyalMail sorting offices or delivery people. To be fair if you are using ParcelForce you are probably paying way more than you need to for parcels as in my experience the other parcel carriers are much more competitive.