Doesn't recognise order status apart from 'processing'
We've just started using Click & Drop for the fulfilment of our Magento store orders. Our orders that are paid using PayPal come through fine, however, we also take card payments through a 3rd party module, which gives an order status of 'Barclays - Authorized'.
Our Web Developer has looked in to this issue, but cannot figure our a way of fixing it. We're currently having to process the PayPal orders on C&D and the card payments on DMO. Apart from being a massive inconvenience, in a months time we won't be able to do this once DMO closes.
Could you please advise how this can be resolved?
We are also experiencing issues where a Third Party is changing the order status to one other than 'Processing' as required by C+D. I suggest that customers are able to select an order status other than 'Processing' from their Magento store. Or rather than using the 'Processing' STATUS use the 'processing' STATE this would mean that C+D would be able to retrieve any custom order statuses as long as the custom order status is assigned to the 'processing' STATE in magento settings.