I suggest you ...

Customer Services Live Chat

Why not produce a Live Chat that can be quickly and easily accessed through the C & D System where we can chat directly with a Human Customer Services Representative? This surely would speed up your reaction times!

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Ry Pie Andy shared this idea  ·   ·  Flag idea as inappropriate…  ·  Admin →
declined  ·  AdminAdministrator (Administrator, Click and Drop) responded  · 

Hi and thank you for your suggestions. Unfortunately, there are no current plans to include a live chat function for Click & Drop.
However, we will be sure to inform you of any changes to this in the future.

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  • Simon commented  ·   ·  Flag as inappropriate

    Would also be useful to have an online chat that was available. Most times I have tried it the message says "currently unavailable" which means you then have to call the money draining telephone number and stay on hold for an age.

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