Allow import of orders with a custom status
C&D is a pain to use, so many things that it could easily do but doesn't, another thing that I can't fathom is why C&D only imports Magento orders as "Processing", trouble is with that is that we use several couriers and C&D is bringing in orders for UPS, collection orders etc. and it just makes finding orders in the list to ship even longer than it should be. We have a customer order status for "Packed - Ready to ship - Royal Fail", all I should do really is paste that description into C&D and C&D only import orders at that status but no, oh no, that would be sensible, helpful and time saving. Stupid thing is you have a box there in settings where you can paste this info it but it's not wired up right, I hope this is provision for future functionality and using custom order status is on the cards as shipping with C&D now sucks up so much of our time it's unreal.

This feature has now been added. For more information on how to specify a custom order status for Magento stores, please see our help guides: https://help.parcel.royalmail.com/hc/en-gb/sections/115000374473-Magento
2 comments
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Farhad Abbasi commented
I am sorry but support are wrong my friend it works when we do it.
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Farhad Abbasi commented
Then use your custom order status it isn't a problem you just type it in the box in settings.