C&D is a pain to use, so many things that it could easily do but doesn't, another thing that I can't fathom is why C&D only imports Magento orders as "Processing", trouble is with that is that we use several couriers and C&D is bringing in orders for UPS, collection orders etc. and it just makes finding orders in the list to ship even longer than it should be. We have a customer order status for "Packed - Ready to ship - Royal Fail", all I should do really is paste that description into C&D and C&D only import orders at that status but no, oh no, that would be sensible, helpful and time saving. Stupid thing is you have a box there in settings where you can paste this info it but it's not wired up right, I hope this is provision for future functionality and using custom order status is on the cards as shipping with C&D now sucks up so much of our time it's unreal.