Why is there no support at weekends,
As the tiles says, there is no support at the weekends, internet shopping is now 24/7 365 day a year, and as merchants we need your software/website to work, get with the rest of the world, we need support when we need it
Today Saturday 20th October, your website is not syncing with ebay, so unable to download any orders of to apply postage
Please extend your telephone support to weekends as well. When your system is totally broken first thing on a Saturday morning it is useless not having any online support until Monday morning - I presume that no emails will be read until then either.