Please simplify the 'File Upload' process
I would imagine that most business users import orders continually throughout the day.
This process is simple enough, but needs streamlining for efficiency.
At present it consists of numerous steps, most of which could be automated:
Step 1 - Upload a File. Simple.
Step 2 - Import Settings. How often do you change these before uploading your file..? Probably rarely, if ever.
Step 3 - Once you've mapped, you don't need to see this again. Yet it shows you every time...
Step 4 - Click Import Orders to upload - this button is always off the screen as it's at the bottom of the page, meaning that you have to scroll around the screen every time....
This could be condensed into one button.
At present you have to navigate around the screen continually, press a button here, then Import Orders which is always 'off screen', so you have to scroll down, click, go back, etc etc.
Whilst it works the developers of C&D clearly don't use the system like a business customer & therefore should - they'd soon learn that it is quite cumbersome.
A simple button choice for the user, like a macro, would save so much time per import, and countless hours over days & months.
Upload/Import & Return to Dashboard in one.
Difficult to describe, so I hope that my description makes sense - it'd save us considerable time.
You've never needed to do this manually. You could have used the Dropbox function previous to the C&D Desktop app. It sounds like you need to phone the C&D helpline to help you.
Further to this - the new C&D Desktop has addressed this, however, I note that someone else has commented that there's a limit to 50 orders being uploaded, so this will need addressing as we reach peak season, i.e. now.
The C&D Desktop is saving us time from repetitive uploading, thank you.
Ron Fiona Taylor commented
They have just released a desktop app that I think will help