Quick online report for missing or not delivered parcels/letters
App or online tools for quick report of lost/missing parcels , this is not about compensation, only to make better service and make easy for you to investigate a missing parcel or find the problems.., for eg. report a postcode or full address or add a button on click and drop ( parcel not delivered/missing), . This can be perfect for large volume sellers, i lost many parcles and for me and many other sellers is not worth to report low value parcels/letters by the phone, so Royal Mail can't see any problems. so basicly, quick report will make we don't need to spend hours on the phone to report a missing letters/parcles if we don't need a compensation.
It's so annoying that we can't have a console in here that tracks everything and maybe give a number of days to delivery. Thinking of writting my own through their api .. one day it will get done already have the api credentials..
This would be very useful - for example I recently had to phone customer service to query an international tracked package which was delivered to a parcel shop some distance away from the customer (there were at least 3 closer to him) and tracking showed it had been sent back to the UK and "delivered" to London (I am in Stoke)...