Facility to add International Mobile number on shipping label
RM International Helpdesk team are advising to be writing a contact number to help GLS with delivery to international addresses to improve success rate of first time deliveries.
No option available on Click Drop to print additional information on shipping label -- so having to HANDWRITE on all international orders everyday
UK Tracked has facility for "Safeplace" field on shipping label. Can you please make available a comments section for International Shipping Labels
Just to add in particular about Greece - we've had parcels returned destined to Greece returned from Germany (ie they didn't even bother to attempt delivery to greece) due to no phone number. Just about every international page on Royalmail.com (ex royalmail.com/<countryname> mentions to include a phone number).
Jess Fawcett commented
We're having huge issues with the lack of a customer phone number appearing on the label, particularly with deliveries to countries using GLS (Germany, Austria, Greece, etc), resulting in packages being returned to us without the delivery having been attempted, with the comment 'insufficient address' - even though customers have confirmed the address is complete and correct.
I second this - maddening they aren't following their own guidelines. I currently inject the phone number in the company field so it appears under the customer name however as we're a B2C and actual company name doesn't usually come up.