BUG - currency values are treated as GBP values for CN22/CN23 auto detection
When I import shipments where item values are in other currencies (including a currency identifier in the upload), CAD treats the unit values as GBP. EG - I try to generate labels for an order which my customer has paid USD 300 for - the shipment should have a CN22 generated as the shipment value is lower than GBP 270/USD equivalent. However CAD thinks the shipment is worth GBP 300 as it doesn't recognise the currency identifier for the shipment value to convert this value into GBP. This means that we will be mis-declaring shipments as CN23 which will affect their clearance and transit time to our customers, as well as obliging my warehouse to attach invoices to shipments rather than CN22 labels.
Ross Hamilton commented
I have the same problem. The correct currency however is displayed when you check on the individual posting details in the manifested batches in Click & Drop so hopefully this should mean the correct value is at least being passed electronically to the importing country. Must be an issue with the new CN22 layout.
Matt Brock commented
Yeah this is making my life really bad. Please fix this ASAP
Kath Harris commented
This a problem I share!!!