For the love of god... Please show average weights on Click and Drop as you go...
Guys - Nearly every small business in the UK is operating RIGHT ON THE EDGE of profit and keeping it's staff in Jobs - SO PLEASE can you help - When we send hundreds of items a day here (ALL Large Letters and ALL RM48) we have to manually work out our average before we manifest - so we can manifest at under 100g and not over...
It's such a simple thing to implement - Just an average weight as you go...
SO surely click and drop can keep an ongoing average system - For Example - 98 items due to manifest - RM48 Large Letter Average is 98g - Otherwise it's trusting a human and a calculator to not cost the business £££££ if it averages 101G!
I know this ultimately will get ignored as it's NOT in the interest of Royal Mail - But I tell you what, it's in the interest of your customers...
Yes this needs to happen fast, i have been caught out by this.Newto the service have used the service twice and my average has been slightly over 100 which has only been reported at the manifest printout stage. If I had the knowledge to manifest two other items under the 250g umbrella on a separate manifest i would have saved a small fortune and actually made a small profit, surely a live screen average would help eliminate this problem, have been told they update the platform every 5 months.I would imagine this is a big problem for massive percentage of users. Please get this rectified in line for your next update, it appears a stealth tactic only to show the average after you have commited to pay, please show less sneakiness and more transparency royal mail!
I have Had the same problem,
that would be ideal, or if not if we could preview the manifest before we commit to it so if we have made an error we can go back and set it right.
RM PLEASE PLEASE LOOK INTO THIS