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A better process for refunds need to be put in place - Business Customers

Business refunds for labels please, this is nuts. We spend tens of thousands a year with RM and they only implement a postage label refund for personal customers?

We have ah an item sent back to find out there is nothing wrong with the address and we cannot apply for a refund as we are a business customer. So we lose the postage and have to pay again. Or go through the agony of a form and having to post it for 0.60p

Outrageous

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