2D Barcodes - Improve Post Office Waiting Times
Having printed off all my post using Click & Drop, I have to take it to the post office to get proof of postings for everything...
For some items, the post office simply scans the barcode and that is it. For other items, they have to enter the postal address, even though they can see the details from Click & Drop when they scan the 2D barcode on their screens!
Please improve this - it is wasting so much time at post offices!
Hi and thanks for your suggestion. Click & Drop already produces proof of postage documents. Please see this guide for more info: https://help.parcel.royalmail.com/hc/en-gb/articles/360000577953-Generating-proof-of-postage-documents
If you have any complaints regarding the Post Office, please direct this to their customer support teams.
my suggestion/ observation which will save thousands of post office man hours
1 my post office scan bar code and proof of posting is automatically printed.. very quick.. makes sense since I had already typed them in
BUT here is the nonsense!.. if it is international stamp they have to manually type in the address again.. even though I have already entered it.
It is way slower and seems a complete waste of time... or maybe they do not know how to pick up proof of post address info when scanning an internatioal label ( same as a UK one ?? )
So the answer for personal customers is to print ONE label per sheet of A4 with a proof of posting?
What a complete waste of paper and resources.
OBA holders have access to a manifest sheet containing details of all items posted - why not personal users?