Allow us to download orders on demand
Currently having to wait for orders to magically appear in C&D is a problem if you need to manifest in a hurry to meet collection deadline or post run. A 'refresh' button to check for and download orders and upload 'dispatched' status with tracking would be good.
Hi and thank you for your suggestions. Unfortunately, due to technical limitations, it is not possible for us to offer the option for you to download orders on demand.
Andy Warner commented
Download / upload on demand would SERIOUSLY help us when we are due to manifest - waiting for the last orders to download can delay us 20 mins sometimes. Please can you revisit this request?
I would like to see the option to manually download. As I am not a business I just want to go from eBay and into Royal Mail to print a single label straight away without having to wait around clicking refresh!
It would be even "better" for servers - less traffic - as right now, C&D needs to query eBay and other marketplaces for changes for all linked accounts, no matter if there is anything to download or not or if anyone is using them or not.
With Download On Demand - only accounts that are used will generate traffic.
Better yet - why orders are not imported every time NEW orders "button" is clicked ??
It would save a lot more resources then querying ALL linked marketplaces every Nth minutes.
I don't think anyone is doing their pick&packing through Click&Drop ?
So if something sells on some marketplace - only then Click&Drop is accessed by the user.
Please could we have orders downloaded every 5 or 10 minutes instead of every 15? When we get so many orders it's nice to be more on top of them and be able to start picking and packing instantly.
I find the Ebay to C&D import and export to be slow compared to other parcel companies. It can take a minimum of 30 minutes for new orders to appear in C&D and the same time at least for them to be recorded as dispatched on Ebay. However, with some of the other parcel companies we use, this is an instant process.
Sometimes you have to wait up to 10 mins to get new orders appeared in the C&D. Some button "force fetch" will be nice.
To save having to wait for the system to catch up..