No Tracking Number in Confirmation Email?.....
Yesterday, in using the new "Send an Item" beta site, all went well, but noticed that the Postage Confirmation email doesn't contain the tracking number! (or it is obscured?..). The label clearly does, but also not on the section the sender retains, i.e. "Certificate of Posting for Online Postage".
In other words, if the sender doesn't make a separate, manual note of the tracking number, taken from the label attached to the parcel, before one sends it / drops it off, it is not shown in any materials retained or sent to (i.e. the confirmation email) the sender...
Surely this is a flaw?...
4
votes
Mark Mason
shared this idea
Hi and thanks for reporting this issue. Our developers are aware are are currently developing a fix.
Thanks,
Click & Drop support