FIX CLICK AND COLLECT
Registerd for a click and collect account after using the one of version.
Now can not print labels, just get a message that the label is generated, go to reprint, system just goes to waiting icon.
Looked on help, 30 to 40 messages of the same problem going back to 2019.
Why wont Royal Mail fix it?
Will not be using registered click and collect again
Christian Clark commented
rare but it happens, just request a refund for that label and make a new one. i've noticed it screws up if the length of line 1 is too long (international ebay buyers seem to love putting their whole address as line 1). I just make a manual order and split the line1 into line2