Shipping Rules Not Working for Despatched By Other Courier
Shopify site. Added multiple shipping rules to exclude DHL orders having postage automatically applied in Royal Mail. But the rules don't work.
When using 'test shipping rules' all criteria match for DHL rules except for 'channel shipping method', which always has a red cross next to it.
The shipping method is being pulled in correctly from shopify and all other settings are corrrect.
At a loss what to do....
*[read all the shipping rules documentation and contacted royal mail but no resolution]