Provide a checkbox in the label-format settings to allow CN22 generation only for extra-EU destinations for Northern Ireland post locations
We are currently developing our site to include features regarding CN22 information specific to Northern Ireland.
Click & Drop Support
Hi Rachel any update on this? We are still seeing parcels unnecessarily stuck in customs which is not providing a good customer experience and is ultimately costing us money. It would be great if we could resolve this asap.
Are we supposed to do CN22 for Northern Ireland?
In click and drop it says "optional".
I have done many google searches to find out and cannot find a definitive answer.
We have stopped sending to all non UK countries because of the mess that is customers declarations, if NI is going to be included we will have to class those as non-UK, which they are NOT.
I second this. It's becoming very annoying. We have had many parcels unnecessarily held up at customs. I think this needs resolved asap.