Can the services for Personal Correspondence (letters DP3) be added to Click and Drop. We have these on our OBA but are unable to use them on Click and Drop. The problem with OBS is that you have to select each country and input the number of items for each Country. Click and Drop does this automatically already when you upload a spreadsheet. The only service we can use is OLA which you need to supply customs information for when you create an order although Customs info is not needed for personal correspondence.
Thank you for your suggestion. To check or change the services you have available to you, please contact your account manager.
We are aware some customers are having difficulties sending international correspondence without supplying customs information using Click & Drop, we are working on improvements and will notify users when this is implemented.
Click & Drop Team