Allow optional collection or drop off instead of default collection
I have to remove collection from my basket every time I send an item. Our items are dropped off. If I forget this wastes the time of mail staff calling to collect mail that has already been dropped off.
(Tracked 24 and Tracked 48)
7
votes
-
David Walker commented
Apparently, the 'opt out of collection' button on Click and Drop has been removed recently, which is inconvenient to say the least.
-
David Walker commented
Please restore the 'opt out of collection' button on Click and Drop. I have found it difficult to avoid having an unwanted collection when buying Click and Drop postage for a parcel which I want to post personally.
-
Billy Collins commented
Agreed, this is terribly unintuitive.