Show the 'Package Size' on the shipping label
Currently the Lables do not show the Package Size - so when we get the odd problem with our manifest not matching the number of items in a category, its impossible to tell which ones are at fault.
Can you consider just adding the Package Size please - it would make errors easier to spot.
For example I had one less Large Letter and one extra Small Parcel the other day - your system had decided a multiple quantity order would be Large Letter when it was in fact just over-sized and was packaged as a Small Parcel - luckily we only had about 12 to go through and most were obviously not at fault, but I dread to think how long it will take to sort that if we are manifesting 50+ as we often do....
Hi and thank you for your suggestion.
The changes to include package sizes and prices are being implemented across all Royal Mail labels, and not just labels produced via Click & Drop.
These changes are not due to customer feedback from this UserVoice website but are to are to ensure we can process the items operationally as efficiently as possible using our automation technologies. As such, we do not plan to make this change optional.
Click & Drop allows weights and formats to be recorded at SKU level meaning our customers should only need to weigh their items once.
Click & Drop support
So this is more of a revenue protection then anything else?
NO this is a silly idea that has now been implemented.
We often have 50+ orders go out and REALLY DO NOT want this.
Sort your system