Apply shipping rules to orders with more than one product SKU
Currently, shipping rules only apply to orders than contain one product SKU. If an order contains more than one product SKU, the shipping rule is not applied.
I'm informed that this is because we might, for instance, send each product separately. We always send items from the same order in the same parcel, so it would be very useful to have the option to tell C&D to apply shipping rules even when the order has more than one SKU
David Chandler commented
Without this C&D is unfit for purpose. This request is 22 months old, just get it done. It doesn't need configuring just make it inbuilt functionality, i.e. that is set the size to that of the larges item as per Dom H's examples below - LL + Parcel = Parcel, STL + LL = LL, LL + LL = LL.
The vast majority of online sellers need this urgently, we all go to great lengths to up & cross sell to achieve multiple item orders, e.g. free shipping on orders over £50 etc etc etc!!!
Chris Kelly commented
This is one of the biggest bugs in the system!! The reason I have been given for this is that there is a chance that an order for multiple items may exceed the max dimensions for a parcel. However, I think this could be overcome with some simple rules such as Dom H suggested below. So come on Royal Mail - get your head around it!
Sam E commented
Please tell me Royal Mail is working on this now?
A simple "Apply shipping rule even if more than one product Sku is present on order" option would save me a good amount of time.
Dom H commented
If I could vote twice for this I would.
Basically we want shipping rules for multiple items so things like packaging weight can be added at order level in click and drop rather than having to fudge all the product weight to cover packing.
Currently we add an estimated packing weight to product weights to allow for packing, having multiple items in an order throws this out.
Also a rule to automatically apply postage if there are items with different sizes.
e.g. Large Letter + Large Letter = Large Letter
Large Letter + Packet = Packet
Currently we have to manually assign all combined orders of multiple items which is time consuming.
Dom H commented
This would be a great feature. Essentially some simple rules for multiple items.
e.g. IF Large Letter + Parcel item = Parcel price
Currently multiple item orders require eyeballing and postage applying. But some simple rules or formulas e.g. what to do with combine sizes, what to do with same sizes would reduce these a lot.