Show consignment number and delivered status
The old C&D site showed the consignment number when drilling down into the order, but this number is not available on the new site. This is the number you put in RM Tracking to see if delivered or not. It would be ideal if the number appeared in the dashboard (and updated ebay the same as a signed for service does) and for the status to change when delivered. RM has all the information at one place or another, so should not be too difficult to get it to all update automatically. Thanks.
Thanks for your suggestion, within Click & Drop there is an optional field to show the tracking number of your item. To enable this field, in the orders section, you will see a cog above the word status which if selected allows you to choose the layout of the order screen. If you select the tracking number, the tracking number is then visible on the screen and a hyperlink to the Royal Mail Track and Trace systems is then opened.
Moving forward we are looking for options to show if the item has been delivered or not directly within Click & Drop itself and will let all users know what is possible when this is planned.
Click & Drop Support
Peter Reynolds commented
The Tracking column in Click and Drop only shows a tracking number for items for which tracking has been purchased. By contrast, delivery status is available for all UK parcels on the Royal Mail Track and Trace page. That status could be used to update the "Status" column in Click and Drop from "Despatched" to "Delivered".