How do you import an order with multiple items for customs
How on earth do you import (via dropbox) a order with more than 1 item?
I've avoided using items until now, but obviously I need to add electronic customs information now for some overseas countries.
I can see how you can give details on 1 item (and the example .xls shows this), but how on earth do you give multiple items within 1 package, each with a different country of origin and customs code???
I cannot find any documentation for this. At least with DMO, all information for on demand was in 1 document, so you knew where to look!
Giving another example upload file, with multiple items in 1 package, showing customs information would help
Hi and thanks for your suggestion.
Please see the bottom section of this user guide, it explains what to do if a single order contains more than one item or product.