I suggest you ...

Improve Refund System

Money taken within seconds, refund requested, it's now the second day after the expiry of the label and still no refund. Am I impressed?

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Mrs Maria Maskell shared this idea  ·   ·  Flag idea as inappropriate…  ·  Admin →
declined  ·  AdminAdministrator (Administrator, Click and Drop) responded  · 

Automatic refunds are processed after 5 days. This is an anti-fraud mechanism to allow our systems to detect unpaid parcels within our network. If after the 5 days the label has not been scanned, your money will be refunded.

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