Make weight and format on labels OPTIONAL
PLEASE make Item Weight and Format OPTIONAL.
Only a few people on here voted for it and many of us said NO. But you have implemented it now without telling us - bit of a shock when we printed the other day.
There are MANY reasons why we don't want and don't need this option, we have a good system in place and this is causing us major problems already.
I asked RM if they could remove it and this is what they said
"Unfortunately we cannot remove the item weight from the label as this is now a permanent change.
I would kindly advise to leave your feedback on the following feedback forum-https://clickanddrop.uservoice.com/
If you have any further enquiries please contact 03456 113 425."
I don't want you to remove it but please, PLEASE make it OPTIONAL.
Hi and thank you for your suggestion.
The changes to include package sizes and prices are being implemented across all Royal Mail labels, and not just labels produced via Click & Drop.
These changes are not due to customer feedback from this UserVoice website but are to ensure we can process the items operationally as efficiently as possible using our automation technologies. As such, we do not plan to make this change optional.
Click & Drop allows weights and formats to be recorded at SKU level meaning our customers should only need to weigh their items once.
Click & Drop support
Do you at least admit that this is going to create a lot of confusion for those of us that use AVERAGE weights?
What do we do for non-uk parcels where the label will now not match what the CN22 states?