General
252 results found
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Improve Post Code Validation
UK Postcodes. C&D accepts normal postcodes as eg AB12x3CD and AB123CD as valid but rejects AB12xx3CD as invalid (x represents a space). Surely it should be simple enough to either strip all spaces or reject those with no spaces.
1 voteHello,
Thank you for your suggestion and feedback. This is not something in plan at current, but we will consider in future developments.
Kind Regards,
Click & Drop Support
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Add Order Totals, Order Line Totals and Tax to Despatch Note
Currently the dispatch note displays the product items but not costs. It would be handy to have an option to display this, along with a breakdown of tax and postage costs.
1 voteDear User,
thank you for your suggestion. We do not plan to implement this feature in a currently planned release. We will consider your suggestion for a future release.
Kind regards
Click & Drop Team
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Add Business Contact Details to Despatch Note
Allow business contact details (email, phone) to be added to customer's despatch note.
1 voteDear User,
Thank you for your suggestion, we will consider this for future development.
Kind regards,
Click & Drop Team
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Shopify Orders Not Showing In Search
Shopify orders cannot be searched by any details (order ref / buyer name / address) using the search feature.
This issue has been going on since the start of the year.
1 voteDear User,
Thank you for highlighting this issue; we are sorry it’s causing you inconvenience.
We have a fix in plan and will let you know when it has been resolved.
Kind regards,
Click & Drop Team
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Add integration for CUBECART
API for CUBECART needed.
1 voteHello,
Thank you for your suggestion and feedback. This is not something in plan at current, but we will consider in future developments.
Kind Regards,
Click & Drop Support -
Add an 'Order Count' of Orders in Selected Batches
When you select Batches in the Batches view, there's a summary which tells you 'x of y batches selected'. It would be very useful to also show the number of Orders in those batches without needing to look at the orders overview
1 voteHello,
Thank you for your suggestion and feedback. This is not something in plan at current, but we will consider in future developments.
Kind Regards,
Click & Drop Support -
Option to Chose 'Results File Only' with C&D Desktop Import
Can you please add an option to choose 'Results File Only' in the DropBox and Desktop Methods? We have no use for the labels so the option to choose:
- Labels
- Results File
- Labels & Results File
Also, can you remove the MAX 50 Limit?
1 voteHello,
We are planning to increase the limit to desktop.
Kind Regards,
Click & Drop Support -
Introduce Role Based Access Control to C&D
Please make batch information and manifests private. There is no need for all users to be able to see this information - it is private for the business owner or accounts department only to see.
1 voteHello,
Thank you for your suggestion and feedback. This is not something in plan at current, but we will consider in future developments.
Kind Regards,
Click & Drop Support -
Reorganise the fields in the Create Order screen
Change the order of the fields in the Create Order screen so I can add the Post Code immediately after the recipient's name, when using the Tab key to navigate
1 voteHello,
Thank you for your suggestion and feedback. This is not something in plan at current, but we will consider in future developments.
Kind Regards,
Click & Drop Support -
Add Option to Set Default Service Extensions for Services
Could we have an option to set defaults such as (have it applied or not) "Provide SMS notification to the recipient" & "Provide email notification to the recipient" for all tracked items.
It would make sense rather than select those tick boxes on every order to be able to have it pre-set as default and option to manually untick those boxes for customers that don't want notifications. it would make processing a lot more efficient.
1 voteHello,
Thank you for your suggestion and feedback. This is not something in plan at current, but we will consider in future developments.
Kind Regards,
Click & Drop Support -
Don't Print 'Return Address' on Labels Printed Via QR Code
When I'm trying to create a label via Royal Mail Send an Item, it asks for the sender's details. I do not wish to have my home address displayed so I untick the option.
The PDF Label downloaded after I've paid for postage does not show my home address. However, when I go to the Delivery Office and have it printed via QR code, my home address displays in the return sender field.
1 voteHello,
Thank you for your suggestion and feedback. This is not something in plan at current, but we will consider in future developments.
Kind Regards,
Click & Drop Support -
Provide Customers with a Receipt at Point of Collection
I have raised this complaint previously with no satisfactory response in relation to various collections where proof of collection has not been received via email nor is it recognised as having ben collected on Orders page..
Once again I have sent an item via click and collect but have not received a receipt as proof of collection, it has not been recognised as collected. If this item is lost in transit there is no way I am able to claim compensation without that receipt.
When buying an item even with Parcel Force the sender/buyer is handed a receipt, all that…0 votes
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