Provide a preview of labels before purchase
I composed a label for an overseas destination. All appeared OK in the sidebar as I progressed, but when the label was delivered it was lacking the addressees' surname. No warning was given that it would be incomplete.
I understand from a reply to my complaint that the the address fields are limited in length. If so, they should not appear untruncated in the progress bar.
A preview of the label would at least give the user a chance to spot this and perhaps find a workaround.
AdminAdmin (Admin, Click and Drop) commented
Thank you for bringing this to our attention. I have passed this issue onto our Development Team who are taking a look at it now.
The preview on the right hand side of the screen should show what will appear on the printed label, so we will address this as soon as we can to avoid any further confusion.
Thank you again
The Click & Drop Team