Ebay Global Shiiping Programe order download shown overpriced total
I have set up shipping rules where the value of £8.99 is sent by 2nd Class and over £8.99 is sent by 2nd Class Signed for.
An order sent via the Ebay global shipping programme shows the total amount of the order and the shipping price that Ebay issues to the buyer. Click and drop should only show the value of the order itself without the shipping fee the buyer pays for the shipment. The reason for this is that the shipment is to a logistics centre located in the UK and the shipping rules set in Click & Drop treat this shipment as if it were worth a lot more. For example, my order is worth £6 and ebay is adding £6 to the buyer for shipping from the GSP logistics centre to another country. The buyer pays £12 and that's what is shown in Click & Drop. In this case the shipping rules change my shipment to 2nd Class Signed for when I could send it by normal 2nd Class mail.
In other programs to handle orders eg. Linworks, only the value of the order is shown. This avoids problems with incorrect value assignment in shipping rules.