Compatibility of thermal printer with MacOS Catalina
Since MacOS Catalina has been installed, the thermal printer no longer stays connected to Click and Drop using Print Assist. This effectively means each time a label is generated, the Zebra GK420d does not print the label and pauses. I am trying to find a solution, and have asked Support for help, but I have hundreds of orders that I need to print labels for today and The only way I can do it right now, is to unpause the printer manually, then the label prints, and repeat this process which will take an unsustainable amount of time for my business.
Please can you check everything is working right with MacOS Catalina.
F-JAS LTD commented
Customer Support I think found the answer, well see how it goes. It turned out MacOS Catalina was blocking the Royal Mail PrintAssist app from loading, which hadn't happened before. So far this is working so fingers crossed everything is ok now. Just wanted to put this here encase anyone else runs into this issue.