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134 results found

  1. Add Business Contact Details to Despatch Note

    Allow business contact details (email, phone) to be added to customer's despatch note.

    1 vote

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  2. Show Trading Name Logo on Open Orders Page

    Under the heading "Channel" there is a picture of a piece of paper and a shopping cart.
    When you hover over the "picture" it says which of our trading names we used on that order.
    We have an icon set in the preferences for each of our trading names, so why can't they be shown in the Channel instead of the same unnecessary picture for all trading names/channels?

    5 votes

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    0 comments  ·  Click & Drop (Registered) OBA Account  ·  Flag idea as inappropriate…  ·  Admin →
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    Hello,

    Thank you for your suggestion and feedback. This is not something in plan at current, but we will consider in future developments.

    Kind Regards,
    Click & Drop Support

  3. Allow Filtering of Orders by Trading Name

    I would love an option to filter Orders by Trading Name, so they can be processed separately. It's very time-consuming to filter by channel.

    3 votes

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    Hello,

    Thank you for your suggestion and feedback. This is not something in plan at current, but we will consider in future developments.

    Kind Regards,
    Click & Drop Support

  4. Support Sorting & Filtering Orders Grid by Product

    Most columns can be used to sort and filter orders but not the Products column.

    2 votes

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    Hello,

    Thank you for your suggestion and feedback. This is not something in plan at current, but we will consider in future developments.

    Kind Regards,
    Click & Drop Support

  5. Allow Label Printing from app/change document format

    Currently it seems the only option to print documents on the app is an a4 sheet with the label and proof of postage (or to go into the history and print them all one by one which is time consuming, and still A4). Could we have the option for just the label. If I go to the post office to drop off my items they just scan it and produce a CoP so I don’t need to print it off myself. Just the label in A6/6x4 would be handy to have.

    1 vote

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  6. Add Product 'Quantity' on Orders Page

    please add quantity column on order display page for all orders so we can check how many items have bought together via 1 buyer

    5 votes

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  7. Support Recipient EORI on CN22 & CN23 Declarations

    Add end user (Business) EORI/VAT for CN22\23 as this is required for shipping B2B into the EU

    4 votes

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    0 comments  ·  Click & Drop (Registered) OBA Account  ·  Flag idea as inappropriate…  ·  Admin →
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  8. Add integration for Open Cart

    Please, could you add Open Cart to the list of platforms available for quick integration? One of our websites is with the Open Cart and it is a pain to do every order manually.
    Thank you.

    8 votes

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    4 comments  ·  Click & Drop (Registered) OBA Account  ·  Flag idea as inappropriate…  ·  Admin →
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    Hello,

    Thank you for your suggestion and feedback. This is not something in plan at current, but we will consider in future developments.

    Kind Regards,
    Click & Drop Support

  9. Add integration for Discogs

    can we please have an integration with discogs platform

    3 votes

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    0 comments  ·  Click & Drop (Registered) OBA Account  ·  Flag idea as inappropriate…  ·  Admin →
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    Hello,

    Thank you for your suggestion and feedback. This is not something in plan at current, but we will consider in future developments.

    Kind Regards,
    Click & Drop Support

  10. Print Address and Customs labels sequentially on 4 labels to a sheet

    Please add an option for customers using 4 labels on an A4 sheet to select, if they would like to have the address label immediately followed by the customs label without generating a new sheet of labels. The current system results in lots of blank labels, and the need to look carefully to make sure one assigns the correct customs label to the correct address label.

    5 votes

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    0 comments  ·  Click & Drop (Registered) OBA Account  ·  Flag idea as inappropriate…  ·  Admin →
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  11. Display the Barcode in the Orders panel

    Hello,

    When we purchase labels to send international, a barcode is being generated and placed on the labels.

    In order to speed up the proof of postage process when dropping them at the office, they give us a receipt with all the barcodes dispatched that day.

    However those barcodes are nowhere to be seen in the control panel, so it is impossible to connect the dots if one of those orders gets lost to quickly identify, raise a lost inquire form, etc..

    Can you add that Barcode code in the orders panel please?

    Regards,
    Andrei

    2 votes

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    0 comments  ·  Click & Drop (Registered) OBA Account  ·  Flag idea as inappropriate…  ·  Admin →
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    Hello,

    Thank you for your feedback. We are considering a way to support this idea for future developments. Thank you for your suggestion.

    Kind Regards,
    Click & Drop Support

  12. Allow to print only Proof Of Postage for multiple orders

    Hi,

    We are using the business.parcel.royalmail.com for a few years to buy and print labels for our orders via Royal Mail.

    We always ask for Proof of Postage at the Post office, to have a proof in case it gets lost.

    Lately because we have more orders international, because they have to type the address for each label the people at the post office ask us to print the Proof of postage from the system for all the order and give them to stamp.

    However to get a list of all the proof of postage for many orders with the…

    2 votes

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    Hello,

    Thank you for your suggestion and feedback. This is not something in plan at current, but we will consider in future developments.

    Kind Regards,
    Click & Drop Support

  13. Show a Manifest Summary Before Submitting Manifest

    When Manifesting at the end of the day, prior to committing to the manifest, can you pop a box up giving a table including the average weight for each product code that will be submitted to OBA. This will allow us to double check we are within our weight bands for costing purposes and allows us to adjust orders at the last minute. for example, to switch items from 2nd to 1st, if 1st is just over the 2kg average.

    3 votes

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    0 comments  ·  Click & Drop (Registered) OBA Account  ·  Flag idea as inappropriate…  ·  Admin →
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    Hello,

    Thank you for your suggestion and feedback. This is not something in plan at current, but we will consider in future developments.

    Kind Regards,
    Click & Drop Support

  14. Add integration for Ecwid

    Do you plan to integrate with Ecwid ?

    2 votes

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    0 comments  ·  Click & Drop (Registered) OBA Account  ·  Flag idea as inappropriate…  ·  Admin →
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    Hello,

    Thank you for your suggestion and feedback. This is not something in plan at current, but we will consider in future developments.

    Kind Regards,
    Click & Drop Support

  15. Print Manifests with Print Assist

    It would be really useful if manifests could be printed using Print Assist. Currently, we use Print Assist for labels but then have to manually open the manifest PDF and send to print at the correct printer with the correct settings. It would save us a lot of time if this happened automatically like with the labels.

    2 votes

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    0 comments  ·  Click & Drop (Registered) OBA Account  ·  Flag idea as inappropriate…  ·  Admin →
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    Hello,

    Thank you for your suggestion and feedback. This is not something in plan at current, but we will consider in future developments.

    Kind Regards,
    Click & Drop Support

  16. Shopify Orders Not Showing In Search

    Shopify orders cannot be searched by any details (order ref / buyer name / address) using the search feature.

    This issue has been going on since the start of the year.

    1 vote

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  17. Don't Print CN22 / CN23 For Shipments From Northern Ireland to EU

    Provide a checkbox in the Settings -> Label Format to allow CN22 generation only for extra-EU destinations for Northern Ireland post locations

    5 votes

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    Started  ·  Click & Drop Support responded

    Hello,

    We are currently developing our site to include features regarding CN22 information specific to Northern Ireland.

    Kind Regards,
    Click & Drop Support

  18. Edit a Collection without starting again

    When you complete a collection request it -seems- to give you the option to 'amend' but it does not allow you to add any more parcels, doing so you have do do everything again from scratch. Streamlining this edit process, so extras can be added or removed without having to start again. Being able to cancel any right up until the point of collection (unless it is the only one, as this would, of course, affect the postperson's route and waste time). Or allow a refund for any 'unavailable' on the day if there has been an error.

    1 vote

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    Planned  ·  Click & Drop Support responded

    Hello,


    Thank you for your suggestion and feedback. This is something in plan at present.


    Kind Regards,

    Click & Drop Support

  19. Allow User to Specify Order Status Shopify Orders Import For

    We would like an option for Click & Drop to fetch orders from Shopify which are marked as 'payment pending'.

    We have a lot of account customers who get an invoice with their order.

    Royal Mail only downs the order if it marks as paid which means we send it via DHL instead.

    The DHL Shopify integration has options to let you choose which orders to download.

    4 votes

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    Hello,

    Thank you for your feedback. This is a great suggestion and we will consider this in future developments.

    Thank you,
    Click & Drop Support

  20. Import Customised Fields for WooCommerce Orders

    We ask customers for a shipment date through a custom field in the checkout process with WooCommerce.

    However, we cannot sort the orders in C&D as it is not importing this custom field. It would be great to allow more columns to be imported so we can filter and generate labels only for the orders to dispatch on that day.

    2 votes

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    Hello,

    Thank you for your suggestion and feedback. This is not something in plan at current, but we will consider in future developments.

    Kind Regards,
    Click & Drop Support

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